FAQ’S

We have listed here some of the answers to your most frequently asked questions. If you do not find the answer to your question, please give us a call at 888-990-9149 or contact us through our easy to use contact us form.

 

Shipping

How do you ship orders?

All orders are shipped UPS. Delivery time for USP ground is usually 5 business days from the time your package leaves our warehouse. We are sorry, but shipments cannot be made to P.O. Boxes.

When Will I receive my Order?

Tag Art Global, LLC makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 24 to 48 hours. Items shipped by UPS Ground may take longer, depending on your location. Special orders may also take longer to process. Ask out Customer Service Representatives for shipping details when you place your order.

Trailer GatorTM Lock

Do I have to buy the padlock with the Trailer GatorTM?

The Trailer GatorTM is a trailer coupler locking device that fits around your coupler and locks shut via a lock. The lock that we recommend is the Master Local No. 37 Pad-lock; this lock is a proven rugged, reliable and inexpensive lock that complements the Trailer GatorTM. If you already have a coupler lock and would like to just buy the trailer GatorTM just uncheck the ML No. 37 pad-lock box in the checkout section.

 

How do I choose the model that fits my trailer?

Click here  for  ‘Does it Fit’; we make it easy to choose the right model.

 

Will other locks work with the Trailer GatorTM?

Yes, most coupler locks will work, however, we recommend the Master Lock No.37 Padlock.

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